In the process of pre-sale, in-sale and after-sale, the company adheres to the business philosophy of "market-oriented, customer-centric", strictly demands itself, provides customers with high-quality products and services, and achieves customer satisfaction.

The company has set up a customer service center to provide customers with timely hotline service and answer various questions enthusiastically and meticulously.

After receiving the customer's complaint, the company records the customer's complaint in detail in the customer complaint book, and then transfers it to the relevant departments for processing, so as to ensure that the processing results are given quickly and the customer is satisfied.

According to the "Customer Classification Table", the marketing department regularly conducts sampling surveys on customer satisfaction, conducts surveys through personal and telephone interviews, or sends out "Customer Satisfaction Questionnaires" by letter, E-mail or fax to investigate customer satisfaction.